Meet The Team

A passion for travel is a must when you join Travel Department’s team and that’s what every member of our team has in common.


We are here to create lasting memories for you because we use our expertise and time to ensure that you get the very best from your holiday. We’ve been doing this since 1996 and have a dynamic, creative team of experts right across the business to make your experience enjoyable from the moment you see one of our holidays to when you return. Our team, like our tours are worldwide as in every location and we recruit the most passionate and knowledgeable guides to bring your holiday to life with local insights and tips. People come back and travel with us every year as they know they’ll see and experience so much more on a Travel Department Holiday.

Our Values

We live by our values as they are what make your experiences so memorable.

Memorable: We want to be remembered for the memories we help create for you because of the holidays we make possible.

Open: We are open and transparent with you and each other and to new ideas and challenges.

Resourceful: We find the best ways of working smarter passing that value on to our customers.

Expert: We’ve been in the business since 1996 so we know what it takes in the office and on the ground to make sure your holidays are memorable.


 

Leadership, IT & Finance

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Bob Haugh

Founder

Bob started Travel Department to offer the Irish market travel opportunities that simply didn’t exist. Bob regularly takes to the open road on his motorcycle, many of Travel Department’s destinations are inspired by these road trips, exploring every nook and cranny around the world.

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Sara Zimmerman

CEO

Sara has extensive experience in travel, working for brands including Thomson Holidays, easyJet and Expedia. Like everyone in the team, she is passionate about travel, and about getting to know new destinations and cultures. Sara believes that working in travel is a real privilege. ‘There are not many careers where sharing a passion is at the heart of what you do.’

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John Rowe

Chief Finance Officer

John is a graduate of UCD (B.Comm) and the University of Colorado (MBA) and has professional qualifications in accountancy (FCA) and taxation (AITI). He lived in the USA and Australia and loves to combine sport with travel.

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Ola Soyele

Accounts Executive

Ola works in the accounts department. He has travelled to Beijing, Rome, Barcelona, Madeira, Lisbon, Lake Garda, Verona, Istanbul and Vancouver as well as many other destinations. His favourite destination is Barcelona because of its spectacular food and music. 

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John O'Neill

Financial Controller

John has over 10 years finance experience. He worked previously in tourism, retail and practice. He graduated from WIT, he then went on to qualify as an Accountant in 2012. His favourite destinations are Canada and New Zealand.

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John Allen

IT Project Manager

John works closely with a team of software developers to help create and improve Travel Department’s IT systems. In 2013 he travelled from Cape Town all the way around the garden route in South Africa.

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Sebastian Sforzini

Developer

Originally from Argentina, Sebastian moved to Ireland for new adventures and challenges. He is a passionate developer with 7 years of experience and a proud member of the IT team. His travel goals are Japan, Germany, and Norway because of their amazing history.

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Aayush Sahay

Lead Developer

Aayush started with the company in 2022. He is a Lead Developer who loves to travel. Aayush is passionate about both technology and exploring new cultures and experiences. His goal is to explore the beautiful cities of Europe – Paris, Rome, Barcelona, and more.

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Adrien Durouge

PHP Developer

Adrien joined Travel Department in 2023 as a PHP Developer. He is a Web Development enthusiast who loves a challenge. He takes pride in his creativity and curiosity. In 2020, Adrien hiked and camped in the Pyrenees for a week. His favourite destination is Quebec, Canada where he lived for 2 months and fell in love with the culture and the wilderness.

Operations, Customer Service & Product

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Claire Doherty

Product and Operations Director

Claire oversees everything to do with the production of the tours from beginning to end. She has worked in travel since leaving school and loves to visit new destinations but wants to return to the Deep South USA.

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Fátima Rivas

Revenue Manager

Fátima joined the company in 2014. As a Revenue Manager she is in charge of monitoring the performance of our tours. She works closely with other departments to ensure our margins are in line with the company targets. Working in the travel industry gives her the opportunity to do what she loves the most – travelling and discovering new countries!

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Grace Porter

Customer Services / Health & Safety Manager

Grace joined the company in 2014. She is our Customer Services Manager and the customer champion within the business. She also looks after our Health and Safety programme “Safety Matters” ensuring the highest possible safety standards for all our tours. Some of her favourite places she has travelled are Italy, Croatia and India.

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Francesca Rizzarello

Product Manager

Francesca comes from Italy, and she has lived for many years in different European countries. She started her career in the legal sector, before deciding to follow her passion for travel and move to the tourism industry. She has gained significant experience leading multinational teams with enthusiasm and energy and has enriched her resume by completing an MBA in International Business Management with a focus on Sustainable Tourism. She loves to create warm relationship and satisfy her appetite to experience the world, near and far, travelling as much as possible.

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Sabrina Mahony

Product Manager TD active Holidays

Sabrina works in Products managing the itineraries for our adventure travel brand TD active Holidays. A former European tour guide, she has travelled leading tours in countries from France and Spain to Norway and Turkey. Her favourite destination is South-East Asia for the food.

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Leah Parmeshwar

Product Executive

Leah is a member of our Product department, specialising in long haul destinations. Leah loves travelling to exotic locations and is passionate about adventure travel, wildlife and photography. Leah’s favourite holiday destination is Colombia, Canada and Mexico.

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Lucy Maher

Senior Product Executive

From teaching English in Hungary to spending a year travelling around the world, Lucy has extensive experience and a passion for exploring new countries & cultures. One of her favourite destinations is Tanzania.

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Niamh Dunne

Product Executive

Niamh is a member of the Products team, focusing on European destinations. Her biggest adventure to date was a 4-month solo trip around South East Asia, Australia and New Zealand in 2018. Her favourite destination is Thailand.

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Kerrie Fox

Flight Inventory Supervisor

Kerrie manages all flight inventory & operations for Travel Department. Kerrie’s favourite destination is Greece, especially the Islands because of the friendly people, gorgeous food and fantastic weather.

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Sowmya Akkaraju

Operations Manager

Sowmya has completed a Masters in Tourism & Hospitality. She is currently working as a Sales & Customer Service Executive and is a real travel enthusiast. She tries to explore new destinations and so far she has travelled to many countries in Asia, Europe and Switzerland which is her all-time favourite destination. Sowmya would love to do an under sea walk in the waters of Pattaya again.

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Pauline Bouras

Product Executive

Originally from France, Pauline walked the whole coastline of Ireland on her own in 2018, before settling in Dublin. She set foot on the 5 continents before turning 20 and has now visited every country in Europe. She then completed a solo cycling trip across Eastern Europe, from the Baltic to the Adriatic in 2022. She loves discovering new destinations, off the beaten track, and really enjoys creating new tours for our customers.

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Emilie Personyre

Product Executive

Emilie works as a Product Executive, she joined our Products team in July 2022. Originally from France, she fell in love with Indonesia when she did a tourism university exchange in Bali and decided to stay and work there for 2 years. Then she moved to Ireland looking for new challenges!

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Aine McAvinney

Product Executive

Aine is a member of the Products team. Aine is passionate about travel and spent 8 weeks interrailing solo visiting 13 counties across Europe. Her favourite destination is New York and Lake Bled.

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Tiziana Gizdulich

Operations Executive

Originally from Italy, Tiziana moved to Ireland in 2003. She studied Art in UCD and began working in the travel industry after her graduation. She loves travelling and has been to many places around the world: Japan, Mexico, Peru, Tanzania, Thailand and the USA, just to name a few.

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Alison Smith

HR/Office Manager

Alison is our HR / Office manager. One of her favourite trips was a 7-month long adventure visiting Hong Kong, Singapore, Australia, New Zealand and Fiji. She has skied in numerous countries. Her favourite destination is Canada.

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Nicole Costello

Operations Executive

Nicole joined Travel Department in 2022. She has been passionate about travel since a young age, obtaining an honour’s degree in International Tourism and Hospitality Management. She’s previously worked as cabin crew seeing various parts of the world before starting at Travel Department. Her favourite destinations has been Japan and South Korea, so much so she plans to revisit them.

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Jack Stevenson

Customer Service Executive

Jack manages our Customer Service to ensure the best care is provided to our clients. He has a wealth of travel experience particularly as he lived in Brazil for over 2 years. He has also travelled to Rio de Janeiro, Frankfurt, Madrid, Barcelona, Paris, Eindhoven, Glasgow and many more. Living in Brazil was quite an experience for Jack, from the food to the people, the weather and the scenery, nothing was short of amazing.

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Nikhil Joseph

Operations Executive

Nikhil joined Travel Department in 2023. He has a Masters in Travel and Tourism Management. He currently works with us as an Operations Executive. He loves to explore lots of destinations all around the world. Paris, Switzerland, and Scandinavian are countries on his bucket list.

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Aglaia Harris

Operations Executive

Originally from South Africa, Aglaia moved to Ireland in June 2023. She has been working in the tourism industry for the past 15 years. She previously worked as a Travel Specialist focusing on inbound tours to South Africa and now works with us as an Operations Executive. Her passion has always been dealing with groups and organizing their tours. Her favourite destinations are Hong Kong and Singapore.

Sales & Marketing

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Yvonne Boyle

Sales & Marketing Director

Yvonne joined Travel Department in August 2017 and has over 20 years’ experience in sales and marketing across a wide range of businesses. A seasoned traveller, Yvonne has been to many destinations near and far and favourites include Argentina, Walking (parts!) of the Camino De Santiago and Costa Rica.

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Brian Fulton

Sales & Contact Centre Manager

Brian joined Trave Department as our Sales & Contact Centre Manager in April 2022. Brian has worked in travel for over 22 years with Thomsons & Lunn Poly in the UK before moving to Ireland in 2002 where he has been a manger in both a Travel agent & Tour operator. Brian has travelled extensively through Europe & beyond however his favourite spot is Abu Dhabi. He strives to give customers a quick and easy booking experience with a smile!  

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Stephen Mills

General Manager, UK

Stephen oversees our UK business. Having lived and travelled in South and Central America including Ecuador, Peru, Argentina, Mexico, Panama, Cuba and Honduras – he is very much a seasoned traveller finding any excuse to visit somewhere new.

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James O'Dwyer

Digital Marketing Manager

James joined the Travel Department team in 2019. He is our Digital Marketing Manager and involved in all things digital. He manages our websites and digital marketing. He is passionately curious about technology and travel.  Some of his favourite travel experiences so far include living in America, doing a safari in South Africa and seeing the Pope in the Vatican.

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Ciara Mac Giollariogh

Brand/Campaign Manager

Ciara is our Brand / Campaign manager who looks after everything from radio ads to direct mail campaigns. One of her favourite things to do is plan her next holiday. Next to tick off on her bucket list is Australia!

 

 

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Gina Willcox

Content Marketing & Social Media Executive

Gina manages the social media and website content. In 2008 she travelled by bus from London to Sydney, visiting many extraordinary countries, like Iran, Pakistan and Nepal. Ever since she loves to travel to new and exciting destinations ever year!

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Amey Chopa

Digital Marketing Executive

Amey has been working in Digital Marketing for over 5 years. He joined Travel Department in 2023 as a Digital Marketing Executive. His role allows him nurture his passions which are travel and digital marketing. He is a trained Bansuri player (Indian bamboo flute).His dream is to experience the beautiful Northern Lights someday.

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Chris Phillips

Production Team Leader

Chris is our Senior Graphic Designer & Team Leader, he has visited many destinations across the world, and still has a few he would like to tick off his bucket list

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Eve Coyle

Junior Graphic Designer

Eve creates the print and promotional material. Her favourite travel destinations are Egypt for the historic ruins, the Canaries for the sun and Italy for the food. Her dream holidays would include trips to America, Australia, India and China.

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Patrick Maloney

Marketing Assistant

Patrick has been interested in travel since a young age and has previously worked in the aviation industry before joining Travel Department. His favourite trips so far have been to Canada, France & Portugal. He hopes to explore Jordan & the Holy land in the future.

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Ceara Monaghan

Sales Department Team Leader

Ceara has travelled to many Travel Department destinations and her favourite are the beautiful and incredible cities of St Petersburg and Moscow.

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Caroline Gallagher

Senior Sales Executive

Caroline is a Senior Sales Executive based in Arnotts. She has travelled extensively since joining the company, some of her favourite destinations are South Africa, New York, Iceland, Moscow, St Petersburg and Tuscany.

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Joanne Coll

Senior Sales Executive

Joanne has a wealth of experience in the travel industry. She has travelled extensively in Asia, The Middle East, Australia, North America and Europe, and was lucky to experience hot air ballooning and open sided helicopter rides.

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Owen Kane

Sales Executive

Owen began his career in travel completing a Diploma in Travel with the Irish Travel Agents Association. He has worked for Aer Lingus and Qantas in London and his favourite destinations are Tioman Island, the South China Sea and Berlin.

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Malcolm Nolan

Sales & Customer Service Agent

Malcolm joined the team in 2022. He has over 7 years’ experience in the travel industry specialising in sports, events & group travel. He has a BA Degree in Tourism Management from Technical University Dublin (TUD). His favourite destinations are USA, South of France and of course Tenerife for some sun and golf! He would love to travel to more long-haul destinations in the future.

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Hannah Sherry

Sales & Customer Service Agent

Hannah joined Travel Department in 2022 as one of our Sales & Customer Service agents and is primarily based in our store in Arnotts. She graduated with Honours having studied Tourism & Travel. She has travelled mainly around Europe and her favourites destinations so far would be Italy, Sweden, and Poland. Hannah would love to visit Iceland, Australia and Japan in the near future.

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Sarah McDonnell

Sales and Customer Service Agent

Sarah is new to working in the travel industry but has a level 5 QQI award in Travel and Airline Studies. She loves to travel and one of her favourite destinations is Rome. She also loved Tenerife where she worked in the tourism industry for 3 weeks as part of her college course to pass successfully.


 

Careers

Experience counts, but above all we love to hear from enthusiastic, hardworking and friendly people who want to join us. Become part of the dynamic team a leading guided group holiday company. We have an unsurpassed reputation for excellent customer service, quality holidays and value. 

View our career opportunities >

Our Guides

We take pride in our local Travel Department guides, who have been carefully selected to ensure you experience the best of your chosen destination. They are passionate about their country and will bring a wealth of knowledge and expertise to ensure that you’ll get the best experience.

Meet some of our guides

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  • IAA
  • ITAA
  • Trustpilot
  • Readers Travel Award
  • Sustainable Travel Ireland
  • British Travel Awards Winner