Contact Us

If you have any questions about any of our tours or need help with your booking or holiday, please contact us and we will be happy to help. We have a team of dedicated travel advisors that can assist with any query you may have. If you have already booked a holiday and want to pay or give us passport details, you can do this on the Manage My Booking part of the site – please have your booking reference to hand.

Travel Department Arnotts

Arnotts Department Store, Second Level Beside Furniture, 12 Henry Street, Dublin, D01 C3Y9, Ireland
Phone Icon 01 637 1650

Travel Department HQ

Harmony Court, Harmony Row, Dublin, D02 VY52, 
Phone Icon 01 637 1650

Opening Hours



  • Monday 09.00 - 18:00 10.00 - 19.00
  • Tuesday 09.00 - 18:00 10.00 - 19:00
  • Wednesday 09.00 - 18:00 10.00 - 19:00
  • Thursday 09.00 - 18:00 10.00 - 20:00
  • Friday 09.00 - 18:00 10.00 - 19:00
  • Saturday 09.00 - 18:00 09.00 - 19:00
  • Sunday 11.00 - 18:00 11.00 - 19:00

For new booking enquiries please email [email protected]. Existing bookings please email [email protected] or complete the contact form below.

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Do you have a question about a booking?

How can I pay for my holiday?

What is the deposit and when is full payment due?

Does my flight booking include a luggage allowance?

When will I receive my tickets/documents?

Do I need to provide my passport details?

Arnotts Store 

For customers looking for a more personal travel booking experience, we have a retail store at Arnotts Department Store, Henry Street, Dublin. We are located on the Second Level, beside the Furniture Department. During our face-to-face customer service, we will understand specific and individual holiday requirements in a comfortable and relaxed environment.  Our fantastic location in Arnotts makes a visit to our store a one-stop-shop for all your travel needs!

Please note, refunds cannot be processed in Arnotts and there will be one member of staff in store. 

Travel Department customers can also enjoy the benefits of gathering Arnotts Wonder Card points* with each holiday booked at our Arnotts Travel Store or redeeming their Wonder Card points against their booking.

*Please note that in order to receive wonder points all bookings and payments must be made at our Arnotts Travel Store (i.e. deposit and balance must be paid in person at the Arnotts Travel Store). 


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  • IAA
  • ITAA
  • Trustpilot
  • Readers Travel Award
  • Sustainable Travel Ireland
  • British Travel Awards Winner