Discover The Benefits of Working for Travel Department
Irish owned and operated, Travel Department is a leading provider of guided group holidays and has been operating since 1996 bringing customers from Ireland and parts of the UK to wonderful destinations all over the world. Headquartered close Dublin’s vibrant docks area and the city centre, the company employs people from all disciplines including Product, Sales & Marketing, Flights & Inventory, Development, Finance, Operations and Customer Service. We have so many unique selling points but among our greatest strengths are our scale, our market leading position in Ireland and our unrivalled experience. This size, combined with the knowledge our staff have gathered over time and the extensive range of destinations we offer all over the world allows us to give our customers more insight and more choice than anyone, time and time again. Our team are experts, and all have one crucial thing in common – we are all passionate about travel.
See Our Current Vacancies
Sales & Customer Service Agents
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Dublin
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Permanent Full Time & Permanent Part Time Roles Available
If you have a passion for travel, love the buzz of getting that sale over the line and chatting to wonderful customers when they book a holiday, this is the ideal role for you. You’ll have targets to meet and exceed and you’ll be rewarded with the ability to earn uncapped commission. Find Out More
Our Values – M.O.R.E.
The word (and acronym) M.O.R.E. encapsulates our personality and behaviour and serves as a mantra every time we engage with each other and our customers.
Memorable
We want to be remembered for the memories we help create because of the holidays we have made possible.
Open
We’re open and transparent with each other and with our customers – open to new ideas and new challenges.
Resourceful
We find the best ways to work smarter and make our business work effectively.
Expert
We’ve been in the business since 1996 and we know what it takes in the office and on the ground to make holidays memorable.
What I love about working at Travel Department
Hear from some of our team about why they enjoy working here:
Leah Parmeshwar – Product Executive
I have worked in the travel industry for many years, and for the past 6 years I have thoroughly enjoyed working for Travel Department, as a Product Executive. At Travel Department we have an excellent team support network, friendly staff, we work with interesting destinations and also have our own travel booking systems, which are easy to learn and use. Our Staff Award Recognition, open mindedness and social events make Travel Department an excellent company to work for.
Catriona McConn – Operations Team Leader
Working for the Operations Team in Travel Department means that you never know exactly what your day is going to entail. The work is dynamic and fast-paced, especially during our busy season. The more tours that are departing, the more work there is for us to do. We are the last piece of the puzzle in terms of tour departures: we get all the final arrangements in place for customers, liaising with our suppliers here in Ireland and overseas, and prepare and send ticketing documents out to clients before their departure. Knowing that we have played a part in getting these customers successfully away to travel all over the world gives a great feeling of satisfaction, especially when we get to see photos of them enjoying their adventures.
Joanne Coll – Senior Sales Executive
I’ve had the pleasure of working with Travel Department for 8 years as a senior sales executive and I thoroughly enjoy the role and being part of such a dynamic company. Our aim in Travel Department, which is now in existence for 25 years, is selling people their dream holiday. With the enormous wealth of expertise within the company we pride ourselves in creating and delivering lasting memories which I’m thrilled to be part of.
Stephen Mills -General Manager UK
There are several reasons why I enjoy working at Travel Department. Not only is there a strong team spirit where everyone contributes above and beyond, but the environment is welcoming and encouraging whilst maintaining consistent professionalism. The senior team lead by example, helping one to feel trusted, valued and motivated.
Diego Fernandes – Lead Developer
Since joining Travel Department, I have had a really good professional journey. The 2+ years I have been with the company are the most rewarding and best learning years of my career. The company goes above and beyond to support its staff and it is always improving the workplace. If you want to work in a good environment, you can join any place, but if you want to work in a great, fun and rewarding environment – this is the place.”
Adriana Olarte - Flight Inventory Administrator
I have worked at Travel Department since 2018; I am so grateful I was hired as the culture is very positive, caring and the team spirit is strong. The company truly cares about the goals and the wellbeing of its employees, as well as the concerns and comfort of its clients. It is rare to find a place with such high values and ethics as those of TD. Being part of the Inventory team is waking up with a smile in your face every day, especially Mondays.
Chris Phillips – Senior Graphic Designer
Travel Department is a bustling and breezy office where bucket list trips become reality. Day to day work can hold a surprise or two but with the TD team there is always a helping hand ready to offer advice or problem solve, it’s a great space where teamwork thrives.
Ola Soyele – Accounts Executive
After working several years in the finance department, I can say it’s been full of learning experiences. The finance department has been evolving from working with time -consuming spreadsheet to special accounting package tailored to our needs and easy to use. We also enjoy flexible working time and because we are such a small unit everybody is close to each other, we are more like a family
Gina Hingerty - Senior Customer Service Executive
Having made travel a lifelong career, I am very proud to work for Travel Department. To be involved in the creation of wonderful holidays and be a part of the exceptional TD team is rewarding and exciting. Our industry has seen many changes and challenges in recent years but we can still offer our customers the product and service they expect and appreciate, and we are motivated and inspired by the great feedback we receive.
Travel Discounts
Enjoy access to travel discounts from our partners and sister companies, as well as discounts at other partner retail stores and services. Travel Department staff also receive generous discounts on their travel insurance policies.
Training & Development
Opportunities to attend internal/external training courses.
Employee Recognition Awards
We encourage exceptional service, support for your colleagues and new ideas that make a difference to the business. With that in mind, we present regular awards to people who are nominated by their colleagues for going above and beyond the call of duty.
Ideal Location
Located beside Dublin’s Grand Canal Docklands area, the Travel Department office is close to the Dart, other major public transport links, Dublin Bike stations and a great selection of shops and cafés.
Additional Annual Leave
After two years with us, we’ll increase your annual leave by one day per year of service, giving you more time to take off and travel!
Flexible Working
We offer flexibility both with working hours and location – work at the office and remotely for a better work-life balance.
Save on Commuting
You can save on your travel fares with Taxsaver tickets and with the Bike to Work scheme you can get up to 50% off bikes and gear up to €1,000.
What team would you like to join?
Product
We are experts at creating the perfect itineraries for our customers to make their dream holidays a reality. We work with great suppliers and enthusiastic guides all over the world to bring our customers the true Travel Department experience.
Sales & Marketing
From traditional to digital marketing, PR, and everything in between we make sure make finding and booking a holiday is as easy as possible. Our expert sales team give the best advice with expert knowledge on all products, destinations, & processes.
Operations
We excel in delivering memorable customer experiences through planning, organising and co-ordinating with our local partners all over the world. We take care of all of the admin ensuring the efficient running of every tour for our customers.
Finance
We ensure that Travel Department is on the strongest financial footing possible, with strong controls in place and full compliance with all our obligations.
HR
We believe in the ‘right person, right role’ when it comes to recruitment, matching the skill set with opportunities. Our team are what makes the employee experience in Travel Department one to remember for all the right reasons.
Flights & Inventory
We oversee the Flight inventory levels for the company and maintain excellent relationships with our airline partners to ensure client satisfaction.
Development
We manage and enhance our internal systems to deliver results for the business and to make booking a holiday as seamless as possible for our customers.
Customer Service
We provide information and assistance to our customers regarding their holiday bookings and respond to post holiday queries and feedback. We ensure that our clients’ opinions are heard and actions taken to improve on our services on an ongoing basis.
At Travel Department hard work is rewarded
Staff Travel
Travel Department staff members regularly travel to our destinations, to make sure that our high standards are being maintained, and just to have some fun. It’s a tough job, but someone must do it! It goes without saying that you need to be passionate about travel to work with us.
Social Committee
The Travel Department Social Committee is led by 4 enthusiastic members of staff each year. This small team plan and arrange all social events with the main priority being on fun and enjoyment. Event focus is on social, seasonal, team building, fundraising and wellness throughout the year. From Easter egg handouts to trivia nights, bake offs to massage days there is always something going on here!
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